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DVP | Communications and Marketing
Company Level: Any SizeType: Informational and ImplementationThis document explains why and how companies should develop a communications plan on D&I, including who should be involved and best practices.
DBP - Communications and MarketingTAGS
Beyond Starbucks: How Racism Shapes Customer Service
Company Level: Any SizeType: InformationalUsing Starbucks' decision to hold unconscious bias training as a result of a 2018 racial incident at a store in Philadelphia as an example, two New York Times writers explore the ways that unconscious bias impacts customer service and what companies can do about it.
Download the full story PDFTAGS
National Hispanic Corporate Council (NHCC)
Company Level: Mid-size employer (250-1000 total employees)Type: Informational and ImplementationThe National Hispanic Corporate Council (NHCC) is a non‐profit organization working with corporate America since 1985 to provide its member companies a multi‐layered approach and resources to effectively maximize the diversity of the Hispanic market. NHCC provides our members access to a collaborative community that shares resources, knowledge, best practices, and innovative solutions to grow talent, customers, and suppliers.
https://www.nhcchq.org/about-nhcc/TAGS
